Question 1

Why choose Mr White Goods?

Accepted Answer

We’re a proud Aussie family-run business with over 15 years of experience helping customers across Sydney save money while reducing waste. Every appliance is carefully refurbished in our Minchinbury factory, backed by our 3-month extensive warranty, and supported by a team that genuinely cares about quality and service.

At Mr White Goods, you’re not just buying an appliance  you’re joining thousands of happy customers who value reliability, affordability, and sustainability..

Question 2

Is there a warranty?

Accepted Answer

Yes. Every appliance sold by Mr White Goods comes with a 3-month extensive warranty. This covers any mechanical faults that may occur under normal domestic use.

Question 3

Do you sell refurbished or new appliances?

Accepted Answer

We specialise in high-quality refurbished appliances that are carefully tested, cleaned, and brought back to great working condition at unbeatable prices.

Question 4

Do you offer a call - out service?

Accepted Answer

Yes absolutely! We offer a reliable Sydney wide call out service, carried out by our highly skilled technicians you can trust to diagnose and resolve appliance issues quickly and professionally. Any questions feel free to reach us on 0413 888 291

Question 5

What brands do you stock?

Accepted Answer

We regularly stock trusted brands like LG, Samsung, Fisher & Paykel, Westinghouse, Electrolux, Simpson, Hisense, and more. Stock moves quickly  so if you’re after a particular brand, get in touch and we’ll let you know what’s available.

Question 6

Are refurbished appliances reliable?

Accepted Answer

Yes. Every appliance we sell goes through a rigorous inspection and testing process by our technicians to ensure it works like it should. We only sell machines that meet our high performance standards.

Question 7

How do I know what’s in stock?

Accepted Answer

You can browse our current range right here on our website — or visit our Minchinbury showroom for the latest arrivals. We update our online store regularly, but if you’re after something specific, feel free to call us directly.

Question 8

Do you offer appliance installation?

Accepted Answer

We sure do! We can install your appliance at the time of delivery whether it’s a washing machine or dryer. Just let us know when placing your order, and we’ll take care of it.

Question 9

What happens if I have a problem with my appliance?

Accepted Answer

Customer satisfaction is really important to us. If you experience any issues, just give us a call. Our warranty covers faults, and we’re always happy to help troubleshoot or arrange a repair or replacement.

Question 10

How does buying a refurbished appliance help the environment?

Accepted Answer

When you buy refurbished, you're saving an appliance from landfill and giving it a second life. That means fewer machines going to waste, and fewer raw materials and energy used to make new ones. It's a simple way to make a big difference.

Question 11

What’s the environmental impact of new appliances?

Accepted Answer

Producing new appliances requires large amounts of energy, raw materials, and water, not to mention the emissions from manufacturing and transport. Choosing a refurbished appliance helps reduce demand for new production — and cuts down your carbon footprint.

Question 12

Does Mr White Goods recycle parts too?

Accepted Answer

Yes  wherever possible, we recycle usable parts from non-working machines and responsibly dispose of the rest. Our repair and refurbishment process is all about reducing waste and keeping appliances in use for as long as possible.

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